Terms of Service
Last updated: July 2026. These terms cover riders, drivers and white-label operators using the 88 Taxi platform. Please read carefully.
1. Acceptance of Terms
By downloading, accessing, or using any 88 Taxi product — including our rider app, driver app, dispatcher dashboard, white-label platform and any related websites or APIs (collectively, the "Service") — you enter into a legally binding agreement with 88 Taxi Technologies. If you do not agree with any part of these Terms, you must stop using the Service immediately. These Terms apply whether you use the Service as an individual rider, a driver-partner, a fleet operator, or an entrepreneur licensing our white-label platform.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction. Drivers must additionally hold a valid commercial driving license, vehicle registration, insurance, and any local permits required to operate a for-hire vehicle. White-label licensees must be a registered business entity in good standing. We reserve the right to request verification documents at any time and to suspend access pending review.
3. Your Account
You are responsible for maintaining the confidentiality of your login credentials, PINs, and API keys, and for every action taken under your account. Notify us immediately at security@88taxi.co if you suspect unauthorized access. You may not share, sell, transfer, or sublicense your account without our written consent. We may require multi-factor authentication for sensitive actions.
4. The ₹10/day Subscription & Fees
The 88 Taxi white-label platform is offered at a flat subscription of ₹10 per day per operator, billed in advance. This subscription covers access to the rider app, driver app, dispatcher panel, hosting, updates and standard support. Third-party costs (SMS, maps, payment gateway, cloud storage overages, custom domain, app store fees) are billed at cost or passed through directly. Ride fares collected from riders belong 100% to the operator — 88 Taxi does not take any commission on rides. All fees are non-refundable except where required by law.
5. Rider Fares & Payments
Fare estimates shown before booking are indicative. Final fares are calculated based on actual distance, time, waiting, tolls, surcharges and applicable taxes. Payments are processed through the operator's chosen payment gateway; 88 Taxi is not a party to the transaction between rider and operator. Chargebacks, refunds and dispute resolution are the responsibility of the operator running the branded service.
6. Driver Obligations
Drivers agree to (a) hold and maintain all required licenses and insurance, (b) keep the vehicle clean, safe and roadworthy, (c) treat riders with respect and follow local traffic laws, (d) not discriminate on the basis of race, religion, gender, disability or destination, and (e) not accept off-app bookings that bypass the platform. Repeated violations may result in permanent removal.
7. Rider Conduct
Riders agree not to (a) damage the vehicle, (b) carry illegal or hazardous items, (c) travel with more passengers than seat belts allow, (d) smoke or consume alcohol inside the vehicle, or (e) harass drivers or other passengers. Cleaning fees, damage charges and cancellation fees may apply and will be added to your invoice.
8. Prohibited Conduct
You may not (a) reverse-engineer, decompile, or attempt to extract source code from the Service, (b) use the Service to build a competing product, (c) send spam, malware, or attempt to disrupt our infrastructure, (d) scrape, index or resell data obtained through the Service, or (e) use the Service for any purpose that violates applicable law, including money laundering, human trafficking, or transporting illegal goods.
9. White-Label License
For entrepreneurs and fleet operators using our white-label offering, 88 Taxi grants a limited, non-exclusive, non-transferable license to operate the platform under your own brand within the territory agreed at signup. You retain full ownership of your rider data, driver data, brand, revenue and customer relationships. 88 Taxi retains ownership of the underlying software, source code, algorithms and infrastructure.
10. Intellectual Property
All trademarks, logos, source code, designs, documentation and content forming part of the 88 Taxi platform remain the exclusive property of 88 Taxi Technologies. Your subscription grants a right to use, not any ownership. Feedback and suggestions you submit may be used by 88 Taxi without obligation or compensation.
11. Third-Party Services
The Service integrates with third parties such as Google Maps, Mapbox, Razorpay, Stripe, Twilio, AWS and Firebase. Your use of these services is subject to their own terms and privacy policies. 88 Taxi is not responsible for outages, pricing changes or policy changes made by third parties.
12. Termination
You may cancel your subscription at any time from the operator dashboard; access continues until the end of the current billing cycle. We may suspend or terminate your account immediately for (a) non-payment, (b) breach of these Terms, (c) fraudulent activity, or (d) court or regulatory order. On termination you may export your data within 30 days, after which it may be permanently deleted.
13. Disclaimers
The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. 88 Taxi does not warrant that the Service will be uninterrupted, error-free, or that defects will be corrected immediately.
14. Limitation of Liability
To the maximum extent permitted by law, 88 Taxi and its affiliates, directors, employees and agents will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including loss of profits, revenue, data, goodwill or business opportunity. Our aggregate liability for direct damages will not exceed the fees you paid to 88 Taxi in the twelve months preceding the claim.
15. Indemnification
You agree to indemnify and hold harmless 88 Taxi from any claim, damage, loss, liability, cost or expense (including reasonable legal fees) arising out of your use of the Service, your violation of these Terms, your violation of any rights of another party, or your violation of any applicable law.
16. Governing Law & Dispute Resolution
These Terms are governed by the laws of the Republic of India. Any dispute will first be attempted to be resolved through good-faith negotiation for 30 days. If unresolved, disputes will be finally settled by binding arbitration seated in Bengaluru, India, in English, under the Arbitration and Conciliation Act, 1996. Courts in Bengaluru will have exclusive jurisdiction for injunctive relief.
17. Changes to Terms
We may revise these Terms from time to time. Material changes will be notified via email or in-app notice at least 15 days before taking effect. Continued use of the Service after the effective date constitutes acceptance of the revised Terms.
18. Contact
Questions about these Terms? Reach our legal team at service@makemeglobal.org or write to 88 Taxi, 12th Floor, Mani Casadona IT Park, Kolkata, West Bengal 700156, India.